FACING CRITICISM In my work continually encounter people who do not know how to fit the critique, they sink into despair and dramatize the comments of others towards him taking them to extremes that they become unsustainable and produces guilt.
do not know where I read that the blame is to emerge as a result of our fear of not being accepted and loved by others, when we were wrong and got a similar criticism can no longer be the object of affection of others, the person believes to be converted an outcast rejected and vilified until his last days. Far
. Just concentrate on the core of the criticism, what is being asked. If criticism is well done all that is asked is a change in behavior, focus on it and propose only the final solutions, changes for a continuation of the relationship as cordial as you can. No major insults, bad manners or forms, are products of a person's emotional state. Sentiment expressed in the background and interest. Consider that if a person any of the street they were not so much trouble and would not spend so much energy.
And above all have faith in itself, does not so bad after all. That have it for sure.
I suggest this strategy.
The technique of the cloud.
6 steps: 1 º
Focusing attention on critical content, not the behavior that accompanies critical. Listen without emotions. Surrendering to the thrill us to aim for renewed criticism. Anger and fury attract further criticism as blood attracts sharks. 2 º
Calmly let the opponent talk to be satisfied. Do not interrupt. Allow to vent their anger over the criticism. I know stone cold. This will help mitigate their anger and gives you time to prepare an argument to refute if necessary. This will leave you emotionally dry, leaving it open to a good counter attack.
3 º eliminate any possible remaining gaps or anger. To further reduce their emotional disturbance and extinguish the fire, ask if there is anything else you want to add. 4 º
let him know that you've been listening intently. "I understand you worry .." This can erase the danger that still remain critical in the opponent's mind and re-emerge. 5 º Covers
critical smoke. Take criticism and shows her sane in part or in its base. This will prevent further attacks. Shows agreement with some truth of the critical.
6 º Then ask how you can improve, which can provide solutions. Listen to the answer and give your own opinion.
Extracted from: Book of Persuasion NLP Joseph R Term
